🏖 FAQ – Cap d’Agde Studio (EN)

1. Booking

Q1 : How can I book an apartment?

A1 : You can book directly on our website www.capdagdestudio.com. Select the apartment, choose your dates, and follow the steps to confirm your booking.

Q2 : What is the minimum stay duration?

A2 : The duration varies depending on the apartment and the time of year, usually 1 to 2 nights.

Q3 : Can I cancel my booking?

A3 : Yes, each apartment has its cancellation policy listed on its page.

Q4 : Will I receive a confirmation after booking?

A4 : Yes, you will receive a confirmation email with all the details of your stay.

2. Apartments

Q5 : Are the apartments air-conditioned?

A5 : Yes, all our apartments have air-conditioning, Wi-Fi, and modern amenities.

Q6 : Is there parking available?

A6 : Yes, all apartments have a private parking space.

Q7 : Are the apartments close to the beach?

A7 : Yes, most are a 1–5 minute walk from the naturist beaches and lively areas.

Q8 : Are the apartments suitable for couples?

A8 : Absolutely, all our apartments are designed for 2 people.

Q9 : Do the apartments include bed linen and towels?

A9 : Yes, all apartments are equipped with bed linen, towels, and basic supplies.

3. Naturist Village

Q10 : Can I visit the village if I am not a swinger?

A10 : Yes, the village welcomes all types of visitors, swingers or not.

Q11 : What is the best time to visit the village?

A11 : The high season is July–August. For a quieter experience, prefer May–June or September.

Q12 : What are the must-see places in the village?

A12 : Beaches, clubs, restaurants, and the Port Nature / Héliopolis promenade are must-see spots.

Q13 : Are children allowed in the village?

A13 : We do not recommend visiting the naturist village with children.

Q14 : How can I access the naturist village?

A14 : The village is accessible by car or train. Check our guide for entry points and available parking.

Q15 : Is there a pass or authorization required to enter the village?

A15 : Yes, you need to obtain an entry pass to access the naturist village.

4. Services & Transport

Q16 : Are pets allowed in the apartments?

A16 : Some apartments allow pets. Check the information on each apartment’s page before booking.

Q17 : Are there concierge services on site?

A17 : Yes, we work with local concierge services for check-in, key handover, and apartment cleaning.

Q18 : What transportation options are available in the village?

A18 : The village is not pedestrian-only, but bikes, shuttles, taxis, and Uber are available for easy transportation.

Q19 : Are there restaurants and shops nearby?

A19 : Yes, the village offers many restaurants, bars, and shops within a few minutes’ walk. Check our guide for our recommendations.

5. Payment & Security

Q20 : What payment methods are accepted?

A20 : Credit card only.

Q21 : Is the payment secure?

A21 : Yes, our site uses an HTTPS connection and certified payment platforms.

Q22 : Can I pay in installments?

A22 : Generally, payment is made in two installments: a deposit at the time of booking and the balance 30 days before arrival. If the arrival date is less than 30 days away, full payment is required at the time of booking.

6. For Owners

Q23 : How can I list my apartment on Cap d’Agde Studio?

A23 : Contact us via contact@capdagdestudio.com.

Q24 : What services do you offer for owners?

A24 : Occupancy rate optimization, guest communication, calendar synchronization, real-time revenue overview, listing optimization, communication with travelers.

Q25 : How can I track bookings and revenue?

A25 : Owners have access to our real-time tracking interface.

Q26 : Can I book multiple apartments at the same time?

A26 : Yes, for groups or families, it is possible to book multiple apartments. Contact us to check availability and rates.